SERVPRO of The Southtowns is a leading provider of fire and water damage cleanup and restoration services in the Buffalo area, with a strong focus on customer care and rapid response. Owned by Thom and Lyn Braun, the company operates with a mission to minimize the disruption caused by emergencies like floods, fires, or mold issues. Established in 1967, SERVPRO of The Southtowns has built a solid reputation based on their highly trained staff, advanced technology, and commitment to restoring properties to their pre-damage conditions.
Responding to emergencies 24/7, they emphasize their capability to handle any size disaster — a small leak in a residential home or a major loss in commercial properties like schools and hospitals. Their promise includes a guaranteed arrival on-site within four hours and a live answering service to ensure customers receive immediate assistance.
SERVPRO of The Southtowns boasts an impressive array of certifications, including water damage restoration, mold remediation, and fire damage restoration, reflecting their expertise in the restoration field. Their technicians are IICRC-certified and undergo continuous training to stay updated with the latest restoration techniques. The company prides itself on working with insurance agents to facilitate claims and streamline the recovery process for clients, ensuring a stress-free experience.
As a locally owned and operated franchise within a national network, they leverage extensive resources while fostering a strong community connection. Their service area includes Hamburg, Lackawanna, Springville, Lake Erie Beach, and surrounding localities, making them a trusted ally for emergencies throughout the region. With recognitions like the Vendor of the Year by BOMA Buffalo and the Buffalo Niagara Business Ethics Award, SERVPRO of The Southtowns continues to lead as a reliable partner for property owners needing restoration assistance.