Spencer Technologies is a leading global IT solution and service provider headquartered in Medway, MA, with over 45 years of experience. The company specializes in delivering reliable, onsite, customized IT programs and boasts a network of regional offices and technicians positioned worldwide to provide 24/7 support for their clients. Spencer Technologies offers a holistic approach to technology management, enabling organizations to deploy the right solutions aligned with their business goals confidently.
Originally founded in 1972, Spencer has evolved to meet the growing demands of technology in retail environments, encompassing services such as audio/visual solutions, point of sale systems, network solutions, asset management, and procurement support. By focusing on innovative technologies, they aim to enhance customer experiences and streamline operations for leading retail brands. Their operational philosophy centers on four core principles: fix it first, integrity, partnership, and total satisfaction, ensuring clients receive quality support that adheres to their business needs.
With a commitment to be at the forefront of retail technology, Spencer Technologies has expanded its reach into international markets, including Mexico and Europe, while launching valuable services like a dedicated help desk and partner alliance programs. Their infrastructure includes an 85,000 sq. ft. warehouse to facilitate efficient service delivery and a team of W-2 technicians skilled in various areas of IT support. Their vision is to be the leading retail technology solution provider while continuously setting the industry standard for performance, innovation, and customer service.
