Founded in 2015, TelaClaims Adjusting LLC is revolutionizing the insurance claims management sector by harnessing innovative technology, streamlined processes, and a strong emphasis on people. Drawing upon over three decades of experience in the insurance industry, the company was established with the vision of transforming the traditional claims handling methods that often left policyholders frustrated and underserved.
At the heart of TelaClaims is its proprietary claims management system, Merge, which centralizes communication, automates workflows, and provides real-time insights into claims status. This platform not only enhances operational efficiency but also promotes transparency and engagement, ensuring that both policyholders and insurance carriers are aligned throughout the claims process.
TelaClaims employs a trifurcated approach that prioritizes thorough initial contact, swift field deployment, and the provision of accurate estimates based on comprehensive data and reports. This methodology has been rigorously tested and proved successful, achieving a notable 0.00% error rate during significant events like Hurricane Milton. The use of the incredibly efficient Mobile Pro application also allows for immediate documentation collection and field collaboration, further streamlining the claims handling process.
While technology is central to TelaClaims’ operations, its true strength lies in its people. The company's dedicated team of adjusters, inspectors, and estimating professionals undergoes continual training, equipping them with the necessary tools to navigate complex claims situations compassionately and effectively. Each claim is viewed as an opportunity to support individuals during challenging times, underscoring TelaClaims’ commitment to excellence and service.
In addition to claims adjusting, TelaClaims also offers various services including catastrophe claims management, alternative dispute resolutions, and educational initiatives for both clients and staff. With its unique blend of technology, proven processes, and a people-first ethos, TelaClaims is set to reshape the landscape of insurance claims management.
