THE STEAM POLICE, LLC is a family-owned and operated cleaning and restoration company based in Rochester, NY. Their multifaceted approach positions them as more than just a steam cleaning service; they are also experts in home restoration after disasters, including water damage, fire damage, and biohazard cleanup. The company was established out of a personal need for effective cleaning solutions when the founders faced the challenge of caring for a beloved pet diagnosed with cancer. This firsthand experience led to a commitment to excellence in cleaning and restoring homes, emphasizing reliability and compassion.
With a team composed of family members, they emphasize treating clients like family, ensuring a high level of professionalism and service. Their extensive service offerings include carpet cleaning, hardwood floor care, tile and grout cleaning, upholstery maintenance, mold removal, and emergency services for crises such as sewage backups and storm damage. Each service is delivered using eco-friendly cleaning products that are safe for pets and children, reflecting their dedication to community well-being.
The company, leveraging backgrounds in healthcare and emergency services, brings a unique perspective to their work, focusing on meticulous attention to detail and emotional support for clients facing stressful situations. Their systematic and compassionate approach ensures that they not only clean but also restore clients' peace of mind during difficult times. Recognizing that their role goes beyond mere cleaning, THE STEAM POLICE strives to make a meaningful difference in their community, adhering to high standards of quality and care in every job they undertake.