Founded in 1979 by Jim Benton, Townsend Restoration Services, Inc. began as Action Builders, providing essential after-disaster services to homes and businesses in Brown Summit, NC. With over three decades of experience, the company has built a stellar reputation for professionalism, dependability, and quality craftsmanship. Under the leadership of Gail Benton, who became President and Owner, Townsend evolved to also cater to renovations beyond disaster recovery, showcasing their extensive design and construction expertise.
In 2012, the Townsend Design Center was established, further cementing the company’s commitment to enhancing residential spaces. The Design Center offers an array of modern flooring, bathroom, kitchen, and lighting products, supported by a talented team including Gail and Jim’s children, Aaron and Sherri, who contribute to its innovative direction. Customers can preview renovations through advanced design technology and personalized assistance.
Townsend Restoration Services excels in a variety of restoration services, including fire, smoke, water, mold, and storm damage. Their rapid response team conducts 24-hour emergency services, ensuring that properties are secured and quickly restored to pre-damage conditions. The company prides itself on using cutting-edge technology and training to handle intricate restoration issues, making their team an invaluable resource for both emergency and renovation needs.
As certified by the Institute of Inspection Cleaning and Restoration Services (IICRC), Townsend is recognized for its comprehensive approach to disaster recovery and home renovation, aiming for client satisfaction throughout every project. With a commitment to impeccable workmanship and attention to detail, Townsend Restoration Services stands out as a leading name in the industry, ready to transform spaces and support clients through challenging times.
