Waterloo Utilities is a municipally owned utility based in Waterloo, Wisconsin, dedicated to delivering electric, water, and wastewater services to over 1,800 customers. Established in 1908, the company has a long-standing commitment to providing low-cost, reliable utility services with a strong focus on community involvement and superior customer service. Unlike investor-owned utilities, Waterloo Utilities offers some of the lowest electric rates in the region, reflecting their mission to serve the community effectively while keeping affordability in mind. The utility ensures that customers receive clean, high-quality water, adhering to all state and federal safety and quality standards. In addition, Waterloo Utilities operates a wastewater treatment plant that processes over 500,000 gallons of wastewater daily, ensuring safe and compliant discharge into the Maunesha River. Their engagement with the community extends beyond utility provision; they have implemented various energy-saving programs and initiatives that help customers save on energy costs at home and support environmental sustainability. Offering a range of services, including customer assistance, energy efficiency incentives, and educational resources, Waterloo Utilities fosters a relationship built on trust and understanding, underpinning their belief in being not just a service provider, but a friend to the community they serve.
