Watkins Heating & Cooling is a family-owned heating, ventilation, and air conditioning (HVAC) company proudly serving the South Dayton and Northern Cincinnati areas for over three generations. Founded on the expertise of Grandpa Dave Watkins, who began his HVAC journey after serving in the Air National Guard, the business has evolved significantly since its inception, shifting its focus towards homeowners who value high-quality service and integrity. The company's mission straightforwardly states their dedication: "Bringing Comfort to Our Neighbors".
What sets Watkins apart in the HVAC industry is its commitment to honesty and transparency. With no sales pressure, they prioritize customer education, laying out all options clearly so homeowners can make informed decisions without feeling rushed or pushed into unwanted services. Their clean-cut professional team ensures punctual service, and with a remarkable 98% customer satisfaction rate, they offer guarantees like the One Year Buy-It-Back and lifetime workmanship guarantees, solidifying their trustworthiness.
As the company has grown to nearly sixty professional employees, Watkins emphasizes training and professionalism, employing only in-house staff who have undergone rigorous training under their established 'Watkins Way' philosophy. Their commitment to excellence has been recognized by various accolades, including being named a Trane Comfort Specialist and receiving the BBB Eclipse Award for Integrity.
Watkins Heating & Cooling is not only dedicated to customer satisfaction but also focuses on environmental responsibility with initiatives such as solar-powered operational facilities and a fleet of hybrid service vehicles. Their holistic approach encompasses routine maintenance, equipment repairs, and installations, ensuring that every aspect of HVAC care is addressed. With a passion for building lasting relationships with clients, Watkins Heating & Cooling continues to honor its long-standing commitment to comfort, quality, and integrity in Ohio.